Dar Jameel (SARL) offers the opportunity for reservations to be paid (wholly or partly and as required under the payment policy of Dar Jameel) by means of secure online payment (all to the extent offered and supported by your bank). Payment is safely processed from your Paypal, credit/debit card or bank account to the bank account of Dar Jameel (SARL) through a third party payment processor.
For certain (non-refundable) rates or special offers, please note that Dar Jameel (SARL) may require that payment is made upfront by wire transfer (if available) or by credit card, and therefore your credit card may be pre-authorised or charged (sometimes without any option for refund) upon making the reservation. Please check the room details thoroughly for any such conditions prior to making your reservation.
Credit Card Fraud, Unauthorised Use of Credit Card
In the event of credit card fraud or unauthorised use of your credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse, which may sometimes be subject to a deductible (usually set at EUR 50 (or the equivalent in your local currency)). In the event that your credit card company or bank charges the deductible from you because of unauthorised transactions resulting from a reservation made on our website, we will pay you this deductible, up to an aggregate amount of EUR 50 (or the equivalent in your local currency). In order to indemnify you, please make sure that you report this fraud to your credit card provider (in accordance with its reporting rules and procedures) and contact us immediately by email (email@example.com). Please state ‘credit card fraud’ in the subject line of your email and provide us with evidence of the charged deductible (e.g. policy of the credit card company). This indemnification only applies to credit card reservations made using Dar Jameel (SARL)’s secure server and the unauthorised use of your credit card resulted through our default or negligence and through no fault of your own while using the secure server.
Cancellation and Changes Policy
If cancelled or modified up to 8 days before date of arrival, no fee will be charged. If cancelled or modified up to 4 days before date of arrival, 100% of the first night will be charged. If cancelled or modified later, or in case of no show, the total price of the reservation will be charged. Please note that prices of the reservation include Tangier city tax.
By making a reservation with Dar Jameel (SARL) you accept and agree to the relevant cancellation and no-show policy of Dar Jameel (SARL) , and to any additional terms and conditions of Dar Jameel (SARL) that may apply to your reservation or during your stay, including for services rendered and/or products offered. The general cancellation and no-show policy of Dar Jameel (SARL) is available above, during the reservation procedure and in the confirmation email. Please note that certain rates or special offers are not eligible for cancellation or change. Please check the room details thoroughly for any such conditions prior to making your reservation. Please note that a reservation which requires down payment or (wholly or partly) prepayment may be cancelled (without a prior notice of default or warning) insofar the relevant (remaining) amount(s) cannot be collected in full on the relevant payment date in accordance with the relevant payment policy of Dar jameel (SARL). Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless Dar Jameel (SARL) agrees or allows otherwise under its (pre)payment and cancellation policy.
If you wish to review, adjust or cancel your reservation, please revert to the confirmation email and follow the instructions therein. Please note that you may be charged for your cancellation in accordance with Dar Jameel (SARL)’s cancellation, (pre)payment and no-show policy or not be entitled to any repayment of any (pre)paid amount. We recommend that you read this cancellation, (pre)payment and no-show policy of Dar Jameel (SARL) carefully prior to making your reservation and remember to make further payments on time as may be required for the relevant reservation.